Security & Compliance
Last Updated: October 18, 2025
Business Associate Agreement (BAA)
ClariMed offers a HIPAA-compliant Business Associate Agreement (BAA) to all healthcare organizations using our platform. Our BAA ensures that we meet all requirements under the Health Insurance Portability and Accountability Act (HIPAA) when handling Protected Health Information (PHI).
How to request a BAA:
- Email us at contact@getclarimed.com
- Include your organization name and contact information
- We'll send you a signed BAA within 2 business days
HIPAA Compliance
ClariMed is committed to full HIPAA compliance and implements comprehensive safeguards to protect PHI:
Administrative Safeguards
- HIPAA training for all staff
- Risk assessments and audits
- Security incident procedures
- Access controls and authentication
Technical Safeguards
- End-to-end encryption (TLS 1.3)
- Encrypted data at rest (AES-256)
- Multi-factor authentication (MFA)
- Automatic session timeouts
Physical Safeguards
- SOC 2 Type II certified data centers
- ISO 27001 certified infrastructure
- 24/7 physical security monitoring
- Disaster recovery procedures
Privacy Safeguards
- Minimum necessary access principle
- Audit logging of all PHI access
- De-identification procedures
- Data retention policies
Data Security Measures
We implement industry-leading security practices to protect your data:
Infrastructure Security
- Supabase Cloud (EU Region): All data stored in Frankfurt, Germany with GDPR compliance
- Vercel Edge Network: Application hosted on Vercel with automatic DDoS protection
- policies.security.infra.encryption
- Row Level Security (RLS): Database-level access control ensuring users only see their own data
- Regular Backups: Automated daily backups with 30-day retention and point-in-time recovery
Application Security
- Authentication: JWT-based authentication with secure session management
- Authorization: Role-based access control (RBAC) with least privilege principle
- Input Validation: Zod schema validation on all user inputs to prevent injection attacks
- API Security: Type-safe tRPC API with rate limiting and request validation
- Security Headers: CSP, HSTS, X-Frame-Options, and other security headers configured
Protected Health Information (PHI) Handling
ClariMed is designed to minimize PHI collection and implements strict controls for any PHI processed:
✓ What ClariMed Does NOT Collect:
ClariMed does not require or store patient names, medical record numbers, social security numbers, or direct patient identifiers. Our platform focuses on providing clinical decision support without needing access to individual patient data.
ℹ What ClariMed May Process:
Physician queries may contain de-identified clinical scenarios (e.g., "62-year-old with hypertension"). All queries are encrypted, logged only for quality improvement, and never shared with third parties.
âš Important for Users:
Do not enter patient-identifying information in queries. Use de-identified clinical scenarios only (e.g., age, gender, conditions) without names, MRNs, or other direct identifiers.
Breach Notification Procedures
In the unlikely event of a security incident affecting PHI:
- policies.breach.step1
- policies.breach.step2
- policies.breach.step3
- policies.breach.step4
- policies.breach.step5
policies.breach.contact.title
policies.breach.contact.email: contact@getclarimed.com
policies.breach.contact.phone: +49 (0)176 23947268
Subcontractors & Third-Party Services
ClariMed carefully vets all subcontractors handling PHI. All have signed BAAs and maintain HIPAA compliance:
Service | Provider | Purpose | policies.subcontractors.table.status |
---|---|---|---|
Database | Supabase | policies.subcontractors.databasePurpose | ✓ BAA Signed |
Hosting | Vercel | policies.subcontractors.hostingPurpose | ✓ BAA Signed |
AI/ML | OpenAI | policies.subcontractors.aiPurpose | ✓ BAA Signed |
Monitoring | Sentry | policies.subcontractors.monitoringPurpose | Not Required |
Contact Us
For questions about our security practices, HIPAA compliance, or to request a BAA:
Compliance Officer
Email:: contact@getclarimed.com
Phone:: +49 (0)176 23947268
Security Team
Email:: contact@getclarimed.com
Phone:: +49 (0)176 23947268